top of page

Refund Policy

Refund Policy - the basics

At Renault Dauphine Restoration Shop USA, we strive to ensure customer satisfaction. If you are not completely satisfied with your purchase, we offer a 14-day return policy under the following conditions:

Return Eligibility:

  • Items must be returned within 14 days of purchase.

  • Products must be in original condition, unused, and with all original packaging.

  • Customers are responsible for return shipping costs unless the item was defective or incorrect.

Refund Process:

  • Once we receive and inspect the returned item, refunds will be processed to the original payment method.

  • Refunds may take 5-10 business days to appear, depending on your financial institution.

  • Shipping fees are non-refundable unless the return is due to an error on our part.

  • Returns After 14 Days:

  • If more than 14 days have passed, customers may contact us for return credit inquiries on a case-by-case basis.

  • Store credit or partial refunds may be offered at our discretion.

  • Non-Returnable Items:

  • Custom or special-order items are non-refundable unless defective.

  • Items damaged due to misuse or improper installation are not eligible for return.

  • For return requests or inquiries, please contact us at Whitney.RenaultRestorationShop@Gmail.Com

bottom of page